Disney adjusts annual passholder payments amid park closures

Posted at 12:06 PM, Apr 03, 2020
and last updated 2020-04-03 15:11:37-04

(KGTV) — If you're a Disneyland or Disney World annual passholder, the company wants to help you out as its parks are closed due to the coronavirus pandemic.

Disney changed its annual passholder policies online, giving relief to existing and monthly payment passholders. The company closed all of its theme parks last month as the COVID-19 pandemic worsened worldwide.

Annual passholders who has already paid for the pass in full will automatically have their expiration date extended due to the closures. The new expiration date will be reflected in the passholder's account prior to the parks' reopening, Disney says.

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Those who paid in full can also choose to receive a partial refund for the theme park closure period.

For passholders on a monthly payment plan, Disney will automatically stop and waive all upcoming payments during the closures beginning April 5. These passholder will also get a retroactive refund for payments made between March 14 through April 4.

Monthly payments will resume once the parks reopen.

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Monthly payment plans will not have their pass expiration date automatically extended. Passholders on a monthly plan will have to choose to have their payments postponed and resume once parks reopen. Postponed payments will be collected after parks reopened, and then those pass expiration dates will be extended.

"Our Annual Passholders are some of our most loyal Guests, and we stand ready to help during this incredibly uncertain time," Disney's website reads.

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More information on how to navigate passholder policies during the coronavirus pandemic can be found here.