BURBANK, Calif. (KGTV) - While many Star Wars fans were taking their seats late Thursday to enjoy screenings of "The Last Jedi," at least one group of theater-goers were left fuming.
Attendees at the AMC Burbank 16 theater arrived with high expectations but not everyone had the experience they hoped to have.
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At least two showings of the movie at 10 p.m. and 1:30 a.m. were marred with audio issues, according to ABC affiliate KABC. Burbank Police officers were reportedly called to the theater after an upset crowd from a 10 p.m. showing gathered in the theater lobby.
No injuries were reported and no arrests were made, according to KABC.
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A video on Youtube showed an angry crowd calling for the theater to "restart the movie."
After it seemed the movie would be restarted, the video shows a theater attendant alert guests they could not restart the movie. They were offered a full refund but that wasn't cutting it for many, who demanded the movie be restarted.
See the video below:
At least one attendee on social media said the issue went on for six minutes and the theater gave guests a full refund and pass to another showing:
Six minutes of people screaming "Sound! Pause it! Start over!" At least 20 people rushed out to tell a manager. Completely took the air out of the room and ruined one character's entrance.
Dialogue finally kicks in and we wait for the movie to stop. Keeps going.
— Bitter Script Reader (@BittrScrptReadr) December 15, 2017
Credit where credit is due, @AMCTheatres gave everyone a refund and a free pass, but I don't see why it would have been too hard to restart the film and eat the five minutes between screenings.
— Bitter Script Reader (@BittrScrptReadr) December 15, 2017
The 1:30 a.m. screening that experienced similar problems was reportedly restarted with issue. It's not clear what led to the audio problems.
