San Diego County Treasurer-Tax Collector's downtown branch reopens

San Diego County seal money
Posted at 10:10 AM, Jun 15, 2020
and last updated 2020-06-15 13:18:28-04

SAN DIEGO (KGTV) -- The San Diego County Treasurer-Tax Collector’s downtown San Diego office reopened Monday for in-person services.

The office at 1600 Pacific Hwy., Room 162, was closed in mid-March due to the COVID-19 pandemic. Public health and safety measures are now in place at the office, allowing for business to resume.

“The health of our employees and customers is our top priority, so we have made some changes to how we do business face-to-face. We are pleased to reopen our downtown branch and will be reviewing further possible branch openings under a phased and cautious approach to ensure everyone’s safety,” said County Treasurer-Tax Collector Dan McAllister.

Some of the measures implemented at the office include:

  • Protective barriers on counters
  • Cashiers placed at least six feet away from each other
  • Floor markers for customers to maintain social distancing
  • Public counters being cleaned throughout the day

Despite the reopening, McAllister said customers can still complete business via the website or without even visiting the office at all. Without coming into the office, customers can:

  • Pay their property taxes online
  • Mail a penalty cancellation request form with payment and documentation
  • Call our office at 1-877-829-4732 to get questions answered
  • Email a request for a mobile home tax clearance certificate
  • Email a claim for an unclaimed property tax refund
  • Mail in a TOT reporting form and payment

The county is reminding those who have not paid both installments of 2019-20 property taxes have until June 30 to pay “before the bill goes into default and additional fees and penalties apply.”

Small business owners or homeowners directly impacted by the pandemic have until May 5, 2021 to file for a special penalty cancellation request.