Carlsbad police are investigating a North County property management company after numerous homeowners complained the company took their money.
Team 10 first reported on Carousel Properties in April. Homeowners told Team 10 that the company and the owner, Kelley Zaun, collected money from their tenants, but never gave it to the homeowners.
A Carlsbad police spokesperson confirmed a case has been filed with their department, but did not go into specifics.
Rinda White hired Carousel Properties to manage her Vista home. She said the company owes her $1,800.
“We haven’t been able to travel to see the grandkids, we haven’t been able to buy things for our home that we normally buy. We’ve just been operating with gas and groceries,” White said via Skype from Texas.
Martin Benowitz said Carousel Properties owes him about $8,000.
“I was more than a little bit irritated,” Benowitz said.
Zaun has not spoken to Team 10 and her lawyer has not returned Team 10’s phone calls and emails.
Homeowners, however, showed Team 10 an email dated Wednesday that said Zaun is getting “additional help in all areas of my business; most notably, my bookkeeping.”
The email goes on to say she has an offer to join another company and feels it’s the “best possible system” for the homeowners.
Team 10 asked White if she would ever do business with Zaun again.
“Oh hell no! I’m sorry… no. Absolutely not. I do not trust her,” White said.