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Francis Parker School warns parents of ransomware attack

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Posted at 1:48 PM, Jul 29, 2020
and last updated 2020-07-29 16:48:01-04

SAN DIEGO (KGTV) — Francis Parker School officials say a vendor that handles some of the school's backup data was victim of a ransomware attack in May.

The school says third-party cloud computing provider, Blackbaud, Inc., notified them on July 16 of the cyberattack. Criminals demanded payment in return for destroying information they copied from Blackbaud's database, the school said.

School officials warned parents that the compromised database may have included contact information, birth dates, and a history of relationships with the school, including donation dates and amounts. The school said the attackers did not access credit card information, social security, or other personal financial information and had no access to the school's systems.

Blackbaud paid the ransomware and says based on the nature of the incident and investigations with law enforcement, there's no reason to believe any data went beyond the cybercriminals or was, or will be, misused.

Francis Parker officials said they are reevaluating their relationship with Blackbaud. They added that while there is no evidence that personal information has been accessed or misused, they recommend parents stay vigilant for any suspicious activity.

Anyone with questions is asked to contact Shara Freeman Hoefel, Assistant Head of School for External Relations, at shoefel@francisparker.org.