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DMV increases safety protocols at all field offices

Temperature checks mandatory for all visitors
Posted at 12:55 PM, Aug 20, 2020
and last updated 2020-08-20 15:55:32-04

SAN DIEGO (KGTV) -- The California Department of Motor Vehicles announced new safety measures for its offices Thursday as the coronavirus pandemic continues across the state.

Starting Thursday morning, every person who goes to a DMV location will get their temperature checked before they're allowed inside.

Previously, only people getting in-car driving tests were subject to temperature checks.

A DMV spokesperson told ABC 10News they'll follow CDC guidelines, only letting people inside if their temperature is below 100.4 degrees.

"We always follow the guidelines that are issued by the CDC," said DMV spokesperson Cynthia Moreno. "So, following their guidelines, we decided that it would be best to start taking the temperature of all of our customers and our employees to make sure that we follow the safety protocols."

The temperature screening is in addition to safety measures already in place, which include mask requirements, social distancing, limited services available and hand-washing and sanitizing stations located throughout each field office.

Because of all that, DMV officials say it's best to do as much as you can on the agency's website and avoid coming into the offices, if possible.

"We want to make sure the people who come to our offices feel safe," said Moreno. "There's a lot happening in the world right now. So, if you can do stuff from the comfort of your home, it's best to go online and see what's available."