Navy Federal Credit Union members experiencing problems with deposits

Posted at 6:26 AM, Feb 22, 2019
and last updated 2019-02-22 10:18:12-05

UPDATE (7 a.m.): Navy Federal Credit Union said it resolved the issue surrounding access to deposits.

NFCU tweeted: "Members are now able to see and access their deposits. You can view accounts via online & mobile. We apologize for the delay in posting and know this is a frustrating experience for our members. Our phone lines are still unavailable. We'll update here once they're back up."

(KGTV) - Navy Federal Credit Union members across the U.S. have reported issues with deposits Friday morning.

Numerous NFCU members reported that they were unable to see their deposits. Navy Federal acknowledged that a problem existed.

In a tweet, Navy Federal said: “We're aware of a deposit issue. We're working on this and will provide updates here once deposits are available. Members can access our mobile app. Phone service is currently unavailable due to high volume. Be assured we are working to get everything back to normal asap.”

The issue comes on a day in which many employees are paid.

The cause of the problem was not immediately known.