NewsNational

Actions

Many unable to access Outlook and other Microsoft 365 services Wednesday

Many unable to access Outlook and other Microsoft platforms Wednesday
Posted at 12:16 PM, Oct 07, 2020
and last updated 2020-10-07 16:25:02-04

SEATTLE, Wash. – Many people are experiencing problems accessing Outlook email and other services through Microsoft 365 on Wednesday.

Microsoft says it has “received reports of user impact to Microsoft 365 services” and its working to investigate the cause of the issue.

Microsoft Teams, Exchange Online, Outlook.com, SharePoint Online and OneDrive for Business may all be affected by the outage, according to the Seattle-based company.

The website Down Detector showed thousands of users reporting problems with Microsoft Outlook around 3 p.m. ET.

Later in the day Wednesday, Microsoft said it "determined that a network infrastructure change resulted in accessibility issues," and that services are recovering.

These problems come about a week after Microsoft experienced a similar outage of its workplace applications. The company didn’t say what caused that outage, just blamed a “recent change.”

This story is developing and will be updated.