SAN DIEGO (KGTV) - A local mother said she called 911 to report her daughter was abducted and being held for ransom, but she claims the dispatcher called the situation a scam.
The woman said the ordeal began April 11 when she received several calls from people who told her they kidnapped her 19-year-old daughter Mya.
“She was crying, and you can hear someone had her hand over her mouth,” the woman said about one of the calls.
The woman, who does not live in California, called 911 and was transferred to a San Diego police dispatcher. However, she said the dispatcher told her it was a scam and she was instructed to call the department’s non-emergency number.
“What the hell do you mean it’s not an emergency? My daughter is saying someone’s trying to kill her. She’s being held for ransom,” Mya’s mother told 10News.
10News contacted San Diego police about the incident, and officials said: “This is the first the San Diego Police Department has heard of this. However, we do take this information seriously and we will be looking into it.”
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According to Mya’s mother, the trouble started when her daughter tried to help an acquaintance she met at a Narcotics Anonymous convention. When Mya arrived at the person's home, she was met by two other people who threw her into a car at gunpoint.
“[They] turned on the child safety locks so she couldn’t get out. They’re tasering her and torturing her through the day,” Mya’s mother said.
While in the back of their car, Mya’s mother said her daughter watched the group shoot and kill an innocent driver in Chula Vista.
"They thought this guy was an undercover cop and surveilling them," she said.
The group then took Mya to Sunset Cliffs, shot her at least three times and left her on the beach overnight.
"She didn't do anything to hurt these people," her mom said. "She was trying to help."
Mya remains hospitalized, but she is now a quadriplegic. Doctors don’t know if Mya will walk again, but she remains resilient despite recurring nightmares.
"A 19-year-old very independent young woman is now very dependent, and that's heartbreaking," her mom said.
Meanwhile, her family is hoping for justice and a miraculous recovery.
"She's so brave and she's so courageous," Mya's mom said. "She's my hero."
Mya's mom told 10News her daughter had just been certified to help children with autism.
She also said her daughter doesn't believe in the death penalty, but she, personally, feels the people who did this deserve it.
10News learned the accused kidnappers are documented gang members. They are being held without bail.
A GoFundMe account has been set up to help with medical expenses.