Lyft driver says false DUI claim cost him hundreds of dollars in wages

Driver says irate passenger lied in complaint
Posted at 6:15 AM, Jul 11, 2017
and last updated 2017-07-11 10:54:06-04

SAN DIEGO (KGTV) - A Lyft driver is questioning a company policy after he said a false DUI claim from a passenger cost him hundreds of dollars in lost wages.

Brian said he and a passenger had an argument during a ride at Liberty Station in late June. He said when the passenger got out of the car, she made a false claim that he was drunk.

"She started screaming at traffic that I was drunk and psycho," Brian said.

The passenger never called the police, but she did call Lyft. A few days later, Brian said his account was cut off.

"They didn't talk to me or send me any texts or questions. Nothing," Brian told 10News.

In a statement to 10News, Lyft officials said the company's policy is to temporarily suspend driver's accounts whenever there's a DUI claim.

Brian said that means drivers are automatically guilty until proven innocent. He thinks vindictive passengers can unfairly cost a driver their job.

According to Brian, he was out of work for two weeks before Lyft wrapped up their investigation. He said he lost at least $600 during that time.

The company reinstated his account, but he's decided to drive for Uber now.

"My plan is to not drive for Lyft again," Brian said. "It's a matter of principle."