Hillcrest DMV speakers blare, setting off neighbors' frustrations

Posted at 6:20 PM, May 11, 2018
and last updated 2018-05-11 21:23:15-04

SAN DIEGO (KGTV) - A Hillcrest woman says the sounds that wake her up every day also make her dread going into her own home.

After retiring, Mary Alsop moved from New Jersey two years ago and bought a condo on Centre Street.

"I was going to read all these books I said I was going to read," said Alsop.

But her retirement dream has been interrupted by a constant stream of announcements from the Hillcrest branch of the DMV, starting around 8 in the morning and ending sometime past 6 at night.  A woman's voice can be heard rattling off ticket numbers and the windows that customers should report to.

"It's endless, repetitive and numbing," said Alsop.

In late February, several loudspeakers were installed outside the DMV building. Between her condo and the DMV office are trees, a row of condos and apartments, along with four lanes of traffic and a large median.  

Yet, when 10News was in her condo, those sounds could clearly be heard in her bedroom. The joy of reading is now a chore.

"It intrudes on your thinking and concentration," said Alsop.

Shutting the windows reduces some of the noise, but makes it stuffy inside.

Alsop isn't alone.  On the app Nextdoor, neighbors have been voicing their frustration for months.  Alsop says she and others have complained in person and online.  She says a few times, the volume has been turned down, only to go back up days later.

"I"m tremendously stressed out.  I just want my home back," said Alsop.

A DMV spokesperson emailed 10news saying they've already agreed to turn down the volume.  10news responded, informing them the neighbors still feel the noise is too loud.  We are awaiting their response.