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Emotional meeting between photog, 911 dispatcher

Posted: 8:15 AM, Feb 18, 2016
Updated: 2016-02-18 22:28:58Z
SAN DIEGO – Pinned under a tree, her neck and back broken, his leg split in half, it was a desperate situation for a 10News crew. On the other end of their 911 call, one man helped them through it all. 
 
On Monday, Feb. 1, photographer Mike Gold and reporter Marie Coronel were struck by a falling Eucalyptus tree in Mira Mesa while covering the aftermath of a weekend storm. 
 
“I'm talking to you right now with a busted leg and my reporter is on the ground, scared,” Gold told Dispatcher Brian Jensen during the 911 call. On Wednesday, Gold got to meet Jensen for the first time at Gold’s home. 
 
“One of the hardest parts of my job is that I don't ever get to know the end,” Jensen told Gold. 
 
"I felt everything was going to be OK when I heard your voice," Gold said. 
 
Jensen got to put a face to the voice behind one of the thousands of emergency calls he’s handled. 
 
“I knew that if I kept both of you calm and still, that we could facilitate a good handover to the first responders,” Jensen said. 
 
“You were so comforting, to have someone on the other end of the line,” Gold said.