City of San Diego unveils new water meter testing equipment after water bill overcharges

Posted at 8:51 AM, Apr 02, 2018

SAN DIEGO (KGTV) - The city of San Diego’s Public Utilities Department Monday unveiled new equipment to improve the reading of water meters.

The department’s addition of new water meter testing equipment comes after hundreds of San Diego residents said they were overcharged on their bills. Some San Diegans received bills that exceeded $1,000.

City officials admitted there was an issue with overbilling and water meters, and they’re hoping the new equipment will prevent similar issues from happening again.

According to city officials, the equipment “is an upgrade that more accurately determines water flow and allows for adjustments for multiple meters and different sizes.”

The testing equipment is automated and said to be more precise. An attached radio sends signals back to water officials for real-time readings.

Officials are hoping to have upgraded meters for all 280,000 water accounts by February 2020.

Residents who were overcharged are being refunded, with a refund at around $500.