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Bill would mandate ticket companies to disclose all fees up front

Posted at 5:58 PM, Feb 27, 2020
and last updated 2020-02-27 21:26:26-05

SAN DIEGO (KGTV) - Congress is considering a bill that will push for more transparency in the online event ticketing industry.

Included in the reforms would be a mandate that companies disclose the full cost of each ticket, including additional fees, up front.

In the current environment, most ticket sites show only the cost of the ticket up front, but add the fees after the customer has begun the process of purchasing the tickets.

San Diego Congressman Scott Peters is on the committee considering the bill and questioned leaders from the major ticketing companies during a congressional hearing Wednesday.

RELATED: ESPN: Ticket sellers support mandate to show upfront fees

"The main thing is that you should know going in what the fees are that you're going to pay," Peters told 10News. The hearing included representatives from Ticketmaster, Stubhub, and AXS.

Other contentious issues being considered by lawmakers include battling ticket fraud, transfer of tickets once purchased, and the accusations that companies withhold putting many of the tickets on sale at one time in order to create a false sense of demand and artificially cause the ticket prices to increase.

Peters says he thinks Congress will be able to pass a strong bill to create more transparency.

"There was a lot of agreement about what we should do in Congress, even among the companies. They'd like to have us set rules that everyone could abide by," Peters said.