If your iPhone 5 is having trouble holding a charge, Apple says you may be eligible for free battery replacement.
On its website, Apple says it has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.
If your iPhone 5 is experiencing these symptoms and meets the eligibility requirements, Apple says it will replace your iPhone 5 battery, free of charge.
Check your serial number: http://bit.ly/VL73OZ
Consumers who have already paid for a replacement battery for their iPhone 5, can contact Apple for a refund, the company said.
If your iPhone 5 has any damage such as a cracked screen which impairs the replacement of the battery, Apple says that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.
If your phone is eligible for a replacement, Apple says you can choose one of the service options below:
