San Diego woman sues Las Vegas hotel after bout with bed bugs

SAN DIEGO - A local woman is suing the Rio Hotel in Las Vegas after she says she was bitten -- nearly to death -- by bed bugs during a recent stay there.

"I'm realizing that I have bites and marks all over my body and it hurts and itches and I don't know what's wrong with me," said Jennifer Haynes.

A photograph shows the itchy rash the 27-year-old Haynes said she developed after her stay at the Rio Hotel, located just off the Las Vegas Strip.

"It took about a couple days for it to really show up as far as on my body. I had it all the way from the top of my head down to my knees," said Haynes.

Haynes confronted hotel management and was shocked by their reaction.

"[They] said, 'We don't have bed bugs here,'" she said. "We said, 'Yeah, you do, I have bites.'"

Haynes said the manager kept denying there were bugs. When she demanded another room, the response was, there were no other rooms.

"[We] said, 'Well, if you're not going to give us another room we're going to leave,'" Haynes said. "And he said, 'Fine, get out of my hotel,' and we said, 'So you're kicking us out' and he said, 'Yeah, get out of my hotel.'"

Soon after, Haynes was seen by a doctor.

"He said that I had a bad allergic reaction due to bed bugs," said Haynes.

She was prescribed medication.

When Haynes got back to San Diego a couple days later, she went into anaphylactic shock and was rushed to the hospital.

"Cause I had so many bites, if I had waited any longer I may have died," said Haynes.

In a statement to 10News, a spokeswoman for Caesars Entertainment said:

"Rio doesn't routinely comment about matters that are in litigation. Rio declines comment."

Haynes said she is suing, hoping for an apology and hoping legal action will shed light on the big problems the bed bugs are causing.

Haynes said the Rio told her, it was an unfortunate event, but they were not responsible for it.

If you want to know what hotels have problems with bed bugs, visit

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