Report: 911 response times too slow

SAN DIEGO - Too many neighborhoods aren't getting the attention they need from 911.

The San Diego County Grand Jury released a report Tuesday listing five areas within San Diego County where emergency response times are too slow.

City Heights, Paradise Hills, the College area, Encanto, and Skyline have a delay in response times because there is a lack of fire stations and a contract with the Rural/Metro ambulance service.

The report said the ambulance service contract requires an ambulance to respond to all 911 calls without "assessing the nature of the emergency" even though on 15% of 911 calls are real emergencies.

The report recommended the City of San Diego review the contract and amend the language to allow Rural/Metro to assess a 911 call before responding.

The Grand Jury report also suggested citizens should be trained to use automatic external defibrillators and CPR in the areas where response times lag.

Print this article Back to Top