Audit reveals problems with graffiti removal in San Diego

SAN DIEGO - San Diego's response time in cleaning graffiti is "unnecessarily long," according to a city audit.

A city audit obtained by 10News, stated “response times are unnecessarily long due to re-routing of service requests" and “reporting graffiti is confusing for customers. Customers cannot track the status of complaints.”

San Diego resident Carry Mundy said she attempted to get graffiti cleaned and submitted many requests.

"It's frustrating because you keep walking by utility boxes, by bridges, by sidewalks and it's [graffiti] still there," she said. "We're about a clean San Diego and this is not clean."

But a spokesperson for the Urban Corps of San Diego County said there is another way to clear graffiti.

Klara Arter said Urban Corps members respond to requests and clean many graffiti marks around the region.

Watch the video for more on this report.

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