The magazine evaluates policies that help or hurt consumers and sums them up in its annual list. Click through to see the naughty list. Note: ABC News excluded BJ's Wholesale Club based on information from the company. Details: http://abcn.ws/1bSmeqt
The retailer recently bumped the threshold for free shipping from $25 to $35. In a company statement, Amazon said they hadn't bumped the minimum in more than a decade, and they've expanded the free shipping selection by millions of items.
The store requires a photo ID for returns, even if the customer has their receipt. They can also store customers' information to track future returns and exchanges, Consumer Reports says.
The retailer doesn't let customers return televisions larger than 24 inches, according to policy listed on its website .
Kmart will be open for 41 consecutive hours starting at 6 a.m. on Thanksgiving. The retailer told ABC News that it tries to staff seasonal employees on holidays, and all Thanksgiving workers will receive holiday pay.
The retailer recently advertised a one-day sale with 25 percent savings, but the exclusion of 70 brands and categories was only mentioned in the fine print, ABC reports.
Consumer Reports included QVC because the company "prices goods 20 different ways." Categories include "QVC Price," "Today's Special Value," "Event Price," "While Supplies Last Price," "Clearance Price," and more.
Consumer Reports cites the store's deferred-interest credit card program -- featured on the retailer's home page -- as the reason for making the list. APR on these accounts could top out at about 28 percent.
The retailer has suspended its price-match policy on Black Friday and will not match online deals during the week leading up to Black Friday or on Cyber Monday, ABC reports.
The airline's policy doesn't let families with young children pre-board, ABC reports. See the nice list here: http://bit.ly/1bSm16M