SAN DIEGO -- After the announcement Sunday afternoon that the remains of 14-year-old Escondido teen Amber Dubois were located in Pala, 10News spoke with the publicist hired by Amber's grandmother about the dogs the family brought out to search for the teen last year and the positive hit they received on the Pala reservation.

Publicist Michelle Bart was noticeably upset in her interview with 10News' Itica Milanes. Bart broke into tears when describing the frustration she felt dealing with Escondido police.

The dogs brought to locate Amber in August of 2009, were scent dogs with special training for cold cases.

10News reporter Steve Fiorina spoke with the veteran dog handlers who told him that they'd found clues on cases where the person had been missing longer than Amber Dubois had been at that point.

The two dogs, Jack, a German shorthaired pointer, and Quincy, a yellow labrador retriever, were each trained to track an old scent but with different specialties.

"Jack is a very air-sensitive dog," dog handler Sarah Platts said. "Quincy is detail oriented."

"As a family, we decided to try anything we can," Moe Dubois, Amber's father, said.

"Its been very difficult because we know that back in August those dogs hit on Pala," the publicist, who worked closely with the family, told Milanes Sunday.

"Two dogs hit on particular things," she said, "the handlers knew nothing about the case... We said there's no doubt in our minds, we'll go to our death beds knowing that Amber's been here."

But Bart said the officer assigned to their search didn't seem interested. "The officer that was with us didn't do anything, he kept quiet the whole time just like he was our escort," she said.

"It was unbelievable, just unbelievable," she said. "When the police came out and told all of you in the media that the dogs didn't hit on anything, nothing was found... my heart has been dropping because we could not say anything."

Bart said she was assured by authorities that Escondido police and other law enforcement were going to look into the area in Pala where the dogs responded. "We gave our reports to cops that patronized us," she said.