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Wells Fargo Statement Regarding Doris Pierson

The following is a statement from a Wells Fargo representative regarding Doris Pierson's case:

Hi Charisse,

Here is our statement regarding Ms. Pierson's situation. Also, below are our scam prevention tips that we feel are important for consumers to be aware of, so that more cases similar to that of Ms. Pierson's do not arise. We also hope that your story will bring more awareness to these types of scams and prevent more people from falling victim.

"We regularly train our branch staff to look for fraudulent items. When staff members encounter a suspicious transaction, they are encouraged to ask questions. Yet, in identifying suspicious transactions, we rely heavily on the information our customers provide us surrounding the circumstances under which they received the items in question. We trust that the items our customers present for deposit are from known and reliable sources."

"In general, customers receiving checks and other items in the mail with instructions to wire some or all of the proceeds back to the sender are frequently potential victims of a scam or other unlawful schemes. Customers who are concerned about the checks or other items they have in hand may wish to contact the bank where the check was issued to verify its authenticity and discuss the matter with friends, family, and law enforcement before negotiating."

Scam Prevention Tips to help prevent consumers from falling victim to these types of scams
  • First and foremost, use common sense. If it sounds too good to be true, it probably is.
  • Never give personal information to a stranger who contacts you, whether by telephone, email, or other means.
  • Don't accept payments for more than the amount of the service with the understanding that you send the buyer the difference.
  • Don't accept checks from individuals you've only met online.
  • Don't accept jobs in which you are paid or receive commission for facilitating money transfers through your account.
  • No matter how urgent someone claims a deal is, you can always wait a few days to research and confirm legitimacy. Time is on your side, not the fraudster's.
  • You are ultimately responsible and liable for all deposits made into your account, whether they are a check, money order, transfer, etc.

    Best,
    Amy Savicky

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